When the Founder Is the Whole Marketing Department

Founder posts work right up until the founder gets busy. Why the next step is more voices, not more posts.

No. 08

Photo: Nicole Foley on Dupe

It works, until it doesn't

The founder posts, people respond, inbound trickles in. Then the founder gets busy with fundraising, hiring or a big client. The posts stop, and the trickle stops with them.

That's the lone voice: content that works, resting on one very busy person.

Buyers want to meet the team

A founder can win the first meeting. But the people deciding the deal also want to know who'll actually do the work: the technical lead, the head of delivery, the person they'll be emailing at 6pm when something breaks. If the founder is the only one they can see, everyone else is taken on trust.

People also trust people more than titles. Employees are trusted about three times more than CEOs as company spokespeople (Edelman Trust Barometer), and content shared by employees reaches 561% further than the same content from a company page (LinkedIn).

Adding voices without losing yours

  1. Pick the two people buyers most need to trust. Usually technical and delivery.
  2. Capture their voices separately. Nothing should read like the founder in a different shirt.
  3. Give each one a lane. Technical: how it works and where it breaks. Delivery: why projects land on time. No overlap.
  4. Keep the founder posting. New voices add to the founder's credibility rather than replacing it.

The payoff

When the founder has a hectic month, the company doesn't go quiet. And when a buyer goes looking for the people behind the pitch, they find them.

Where we come in

That's our Team LinkedIn program in a nutshell. Take the 60-second quiz to see whether it fits.

Written by the Breakout Labs team. We try everything we write about on our own pipeline first. Think we got something wrong? Tell us at team@breakout-labs.co. A person reads every email.

Common questions

Why isn't founder-led content enough?

It works until the founder gets busy, and then everything goes quiet. Buyers also want to see the people who will actually deliver the work, not just the founder.

Who on my team should post first?

Usually the two people buyers most need to trust, often your technical lead and your head of delivery. Give each a clear topic so they don't overlap with the founder or each other.